problem remote 3D Player AluPlay

    problem remote 3D Player AluPlay

    Hello there,
    I bought a player 3DAluPlay there some temsp and so far, no problem.
    This weekend, you can not use the remote to turn the player!
    but the logo appears on the top left anyway ... I changed the batteries, electrically disconnect the drive but nothing ...

    => What about it?

    I depend on your help for an investment of € 300 which stopped working after 2 months is painful !!!

    thank you for your return
    David alias gabaille
    Hi,

    hard to say without a testrun...you could try the device at another location, sometimes reflections from glass and so on can cause such problems.

    Otherwise i think you must contact your merchant for a RMA so we can check the device at our side!

    Best regards,
    Lars